#49 - Customer experience for newbies – with CX education expert Agnese Spona

Brazen Leaders - The Human Edge - Un podcast de Amélie Beerens - Les vendredis

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Entreprise Éducation

New to customer experience? Not sure where to get started? CX education expert Agnese Spona joined me on the podcast this week to answer all your questions about kickstarting your journey in an industry that’s predicted to grow up to 20% in the next five years.Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.Useful links:Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that...