#21 - Setting up for CX success: Mike Wittenstein’s 7 core tips for nailing your customer experience design

This week I would like to introduce Mike Wittenstein.CEO Storyminers. They help leaders win adoption for their boldest ideas and strategies 🔸 They know why people fight change, and how to engage and inspire them.He’s got great experience in Customer Experience Design and it has been a real pleasure to discuss as he’s a real storyteller. In this podcast we cover the next topic:Why CX design shouldn’t be about ROI Find out why Mike believes companies should prioritise customer experience d...