#15 - When do you know your Customer Journey is ready for a Mobile App? - Interview of Alexandre De Saedeleer from Tapptic

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You can have a positive impact and start to boost your digital journey right now.It’s always a good moment to start.This week I have the chance to discuss with Alexandre De Saedeleer, Managing Director from Tapptic.He has answers to some of the questions I keep hearing: Who needs a mobile app? When do you know your Customer Journey is ready for a Mobile App? What’s the key strategy when you develop an app - acquisition or retention? What are the main CX mistakes businesses...