The Art of Scaling Operations and Crafting Content that Resonates in the Dynamic B2B Landscape

Dive into the dynamic world of customer success with CSM Practice, a pioneering consulting firm dedicated to shaping effective strategies since the inception of the customer success movement in 2013. Led by the visionary CEO and Chief Customer Officer, Irit Eizios, CSM Practice specializes in offering high-quality customer success strategy design services. This episode unveils the firm's journey, its impact on diverse industries, and insights into its client acquisition channels. Join the conversation to explore the nuances of customer success and gain valuable perspectives on navigating the evolving business landscape.