Reinventing Customer Experience for Restaurants | Kyle Vorkink from Ovation

In this episode of Pathmonk Presents, we're joined by Kyle Vorkink, Head of Marketing at Ovation.  Kyle shares insights into how Ovation is revolutionizing guest feedback in the restaurant industry through innovative SMS-based surveys and real-time chat features. He discusses the challenges of traditional feedback methods and how Ovation's approach helps restaurants build stronger connections with their guests. Kyle also delves into effective marketing strategies for startups, including the importance of trade shows and relationship-building in the restaurant sector.  This episode offers valuable insights for restaurant owners, marketers, and anyone interested in enhancing customer experience through technology.