Articulation work isn't just a cool research paper from 1992 (even though it kind of is)

Can't be bothered with email or speak pipe? Text us!After hearing briefly from Jason, who seems to be making progress on his digital detox, Inger is joined by Dr Ben Kraal. Ben used to be an academic, but escaped into the wilds of UX consulting where he makes a very nice living - but still runs an excellent academic-ish newsletter on the side which is called '1992'.Ben tells Inger about the inspiration for 1992, particularly the concept of Articulation work. This is a concept which comes from...