S3E2: When banks fail us: my fight against scams and fraud

What would you do if you were scammed? Do you know what kinds of things the banks look for when evaluating if you should get your money back? Katie Morley is consumer champion for the Telegraph. She’s won back around 10 million pounds for scam and fraud victims including those who should have been protected but weren’t. You can contact Katie at: [email protected] **You usually have up to 6 years to complain to the financial institution - then you must go to the financial ombudsman within 6 months of getting the final response to your complaint from the financial institution. For more information on time limits: https://www.financial-ombudsman.org.uk/consumers/expect/time-limits** 🤝 Want guidance 1:1 from a financial advisor? Email [email protected] for more info. 📈 Investment platforms we use: Trading 212 Get a free share worth up to £100 when you sign up for a new Invest or ISA account and deposit at least £1. https://www.trading212.com/promocodes/MM  If you do not get your free share after depositing at least £1, use the promo code ‘MM’ (for Making Money). You can use this code for up to 10 days after opening the account. InvestEngine  Get a £25 bonus when you invest at least £100. https://investengine.pxf.io/daOD2Q Vanguard https://www.vanguardinvestor.co.uk/ This is not an affiliate link. If you purchase a product or service using one of these links, we will receive a small commission from the seller. There will be no additional charge for you. Remember investments can fall and rise - and past performance is no guarantee of future results. Other fees may apply. Your money is at risk. 🎉Sponsors Vanta - Get secure and compliant with $1k off: https://vanta.com/makingmoney. Manual - Get help with your hair loss with 55% off using the code ‘MM55’: https://makingmoney.email/4hngaq. ✉️ Newsletter If you want a summary from this episode in an easy format, please subscribe to our newsletter: https://makingmoney.email/S3E2 💼 Get us to visit your workplace:  Want us to help you and your colleagues with a financial education? Email [email protected] Disclaimer: This is not financial advice. The reason it’s not financial advice is because it’s not tailored to you. We explain the principles of building wealth but if you want personalised advice, it’s worth speaking to a financial advisor. As with everything financial, please do your own research. We really encourage that because no one cares more about your money than you and if you learn the basics then it will change your life.