136: Just-In-Time Support - Low Tech, High Connection – Matt Garratt and Blake Sohier

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach is a fit-for-purpose mix of digital, offline and human connection – with a philosophy of Just In Time rather than Just In Case. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/136/  Podcast information and more episodes: https://learninguncut.global/podcast/