2 | How to set appropriate limits with your lactation clients without compromising follow-up

In this episode, Annie and Leah discuss the importance of setting clear follow-up policies to protect and guard your private practice and your personal life, as well as help your clients reach self-efficacy and get the care they truly need. It can be difficult to say no or to step back when a client is having difficulty, but most times, it’s what you both need to achieve your client’s goals. Catering to a client’s anxiety can lead to even more panic or prevent your client from seeking the care they need from a medical professional.“Policies allow you to make a clear distinction of what you CAN do versus what you DON’T do.” In this episode, we will cover:How to set policies that work for you and your clientsThe importance of knowing your scopeHow your policies can be consistent and kind if you approach them the right wayHow to engage with your audience in a more personal wayWhat to do when your client needs way more than just encouragement Links and ResourcesLeah and Annie both use Spruce--mention either of them and both of you will get a free month.Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membershipHave an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/form/collaborateIf you like what you heard today, please follow us on Facebook and Instagram and leave us a review on iTunes.  About UsLeah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.Many thanks to Stephanie Granade for her production assistance, and to Silas Wade for creating our theme music. Thanks to our monthly supporters Emily Maize Tiffany Gillies Katherine Leigh Heister Katherine Leigh Heister Gina Pepe Gina Pepe Sara Huddleston Sara Huddleston Allison Walsh Allison Walsh Rebecca Leese Rebecca Leese Celia Clark-Randall Celia Clark-Randall Chanelle Andrews Denise McDonald Denise McDonald Nurse Nikki Nurse Nikki Mary Muse JOC Team JOC Team Heather Bell Heather Bell Nicole Letizia Nicole Letizia Cathleen Walker Sarah Shapiro, IBCLC Sarah Shapiro, IBCLC Lisa Meyer-Jones Lisa Meyer-Jones Theresa Hardy Heather Martin Heather Martin Susan Johnson Susan Johnson Maggie Rezende Maggie Rezende Elizabeth Stapleton Elizabeth Stapleton Heather Mastro Heather Mastro Melanie Tarr Melanie Tarr Molly McMillion Molly McMillion Morenike Tyehimba Morenike Tyehimba Margot Hodes Margot Hodes Denise McDonald Denise McDonald Audrey Thompson Audrey Thompson Beth Brownstein Beth Brownstein Zee Ifan Zee Ifan Maria o Sullivan ★ Support this podcast on Patreon ★