CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company

Guest: Dan O’Connell, Chief Strategy Officer, Chief Revenue Officer, and Board Member at Dialpad In this episode, we cover: 'Shooting fish in a barrel': Dan's experience working for Google and selling online advertisements in the early 2000s. (5:00) ... 'I wanted to do more': Taking risks and avoiding career complacency. (7:36) ... Identifying skilled salespeople when demand is insanely high — and the moment when Dan realized Google was a big deal. (12:45) ... The key character traits of people hired on Google's go-to-market team — and how to identify coachability in a job candidate. (22:31) ... Why Dan decided to become CEO and president of TalkIQ in 2017 after working in sales — and how his father’s example motivated him. ... Humility, ambition and optimism: The qualities Dan would want his children to have — and the role of parents in encouraging new opportunities and growth. (34:10) ... 'An awesome experience': The complexities and fun of being a tech CEO. (37:02) ... Dan's current company, Dialpad, and its AI-powered cloud communication suite — and how he deals with the transition from CEO to a lower senior position. (43:47) ... The skills and qualities of a successful business manager. (47:48) ... What the word grit means to Dan. (51:35)