#218 CEO Etsy, Josh Silverman: Second Acts

Guest: Josh Silverman, CEO of EtsyWhen Josh Silverman joined the board of Etsy, he had one condition: “Don’t ask me to the be the CEO.” And technically, they didn’t ask. One day, he got a phone call informing him the board had elected him as the new CEO, just days before an earnings miss. He knew the odds were against him — layoffs would be necessary, and “I was going to have to be the villain” — but decided to say yes out of a sense of duty to Etsy’s users and workers. “If I can be helpful, I have a responsibility to do it,” Josh says.Chapters:(00:55) - Energy management (02:42) - Meetings (09:56) - Etsy’s strategy (13:36) - Learning to delegate (17:10) - Setting an example (24:17) - Evite’s rise and fall (27:46) - Self vs. company (30:22) - Legacy (34:21) - Control and agency (37:44) - Joining Etsy’s board (40:40) - Becoming CEO (46:16) - Culture shock (48:09) - “We need you, trust us” (51:25) - eBay and Skype (57:15) - Pushed out (01:00:40) - Accountability and family (01:03:53) - Time horizons (01:05:55) - Gen AI-supported art (01:08:29) - Who Etsy is hiring and what “grit” means to Josh Mentioned in this episode: Ken Chenault and American Express, Nick Daniel, Rachana Kumar, Ticketmaster and IAC, Etsy Studios, Silverlake, Shopping.com, Google, Microsoft, and Austin City Limits. Links:Connect with JoshLinkedInConnect with JoubinTwitterLinkedInEmail: [email protected] Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm