Outreach and Empathy with guest Max Altschuler - 193

On this episode, Mike is joined by Max Altschuler. Max is the VP of Marketing at Outreach, Founder of Sales Hacker and fellow Sun Devil! #ForksUp. They discuss empathy and things to consider when working with customers during a crisis.  Questions Answered: What inspired Max’s LinkedIn Post about Sales? How can you build trust and rapport digitally? How do you help your team during times like these? Key Takeaways: If you don’t understand basic EQ, you are going to miss the mark. Work on building a long-term relationship. Now is a critical time to build trust. In crisis, leadership has to stand up and be thoughtful about how they are leading their teams. Lead with empathy in your messaging, don’t be as aggressive.  Be purposeful in who you are contacting right now.  Show Links: https://www.outreach.io https://www.saleshacker.com Max on LinkedIn Thank You  Please send listener questions and feedback to [email protected] or contact us directly on twitter, facebook or LinkedIn. This podcast is brought to you by Catalyst Sale - you can learn more about Catalyst Sale, and the products and services we provide via the following links. Growth Acceleration - Plateau Breakthrough Product Market Fit Demystify Sales - the course