Aligning People, Processes, And Systems: Ecommerce Scaling Strategies With Melissa Coventry

Welcome to another episode of eCommerce Fastlane. Today, our guest is Melissa Coventry the VP of Operations RoseSkinCo.In this episode, Melissa shares her know-how on tackling the big three challenges that new companies face…Not enough moneyNot enough peopleNot enough timeMelissa shares the strategies for managing rapid growth, aligning people, processes, and systems, and building strong operational foundations. She introduces her “expense value graphing” method, a powerful tool for prioritizing projects based on cost and potential value.Throughout our conversation, we explore:Handling sudden growth and increased customer demandIdentifying and addressing operational bottlenecksEffective delegation and team-building in a scaling environmentFostering a culture of transparency, collaboration, and creativityThe importance of Sales and Operations Planning (S&OP)Leveraging data analytics for actionable insightsWhether you’re a founder, entrepreneur, or marketing expert, this episode offers valuable insights to help you improve efficiencies, grow revenue, and enhance customer lifetime value for your Shopify-powered brand. Reach out to us! We welcome questions and comments about this episode. Connect with us here or through our socials — your feedback is always welcome.TwitterLinkedInFacebookFor more ecommerce, marketing, and growth strategies, check out the eCommerce Fastlane Insights Blog.TOPICS INCLUDE: Advertising, Affiliate Marketing, Amazon, Attribution, Automation, B2B, Brand, Customer Retention, Customer Support, Data + Analytics, Data Trust + Security, Dropshipping, Ecommerce SEO, Email Marketing, Entrepreneurship, Founder Stories, Influencer Marketing, Legal, Logistics, Shipping, Loyalty, Rewards, Retention Marketing, Marketing, Sales, Conversion, Money From Home, Operations, Payments, Finance, Tax, People, Personalization, Post Purchase Experience, Print On Demand, Product Development, Retail, Shopify POS, Reviews, Search, SMS Marketing, Social Commerce, Social Media, Live Shopping, Startup Ideas, Store Design, Mobile Apps, Sustainability, TikTok, Trends, Ultimate Guides, Web3, best Shopify apps, and more.