Dealing With Difficult Customers

This can be super challenging and simply just annoying. Everyone has a customer, whether it's internal or external. Tips: Understand their goals/objectives Amp up the communication Show that you care Help your customers reach their goals Listen, listen, listen Hit your goals / KPIs Under promise, over deliver Ask for feedback Give feedback Take notes Keep critical emails Prove you are there to help Grant requests when you are able Do what you say you will and follow through Keep a level head Don't procrastinate Offer suggestions / make recommendations Share examples / best practices Don't argue or get defensive Trust your gut Set boundaries when needed To support the show: Online Store (you can get 15% off using code CAREERTALKPOD15): careertalkswag.com Paypal: paypal.me/stephdennis13 Anchor: https://anchor.fm/careertalk For show notes go to: http://stephdennis13.com/category/careertalk/ To work together: listentocareertalk.com For the Google Survey: https://goo.gl/forms/PToleX38QgQ4EPaz1 To connect: Instagram: @stephdennis13 @careertalkpodcast Facebook: www.facebook.com/stephdennis13 We are written, produced, hosted and edited by Stephanie Dennis You’re awesome!! Go be your amazing self today!!!