Adam Toporek Shares Tips and Ideas on How to Be Your Customer's Hero
Amazing Business Radio - Un podcast de Shep Hyken & C-Suite Radio - Les mardis
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Shep Hyken speaks with fellow customer service expert, keynote speaker, and author, Adam Toporek. They discuss Adam’s new book, “Be Your Customers Hero: Real World Tips & Techniques for the Service Front Lines.” In addition, Adam shares seven service triggers that can ruin the customer’s experience and the importance of avoiding them. So, if you want to be your customer’s hero, don’t miss this episode of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
