Episode 93: Breaking Down Billing Barriers: Insurance Reimbursement That Supports Therapists & Clients [featuring Christine Li]

It sometimes seems like insurance companies are out to stick it to therapists with low payments or to their clients with high fees and confusing issues with superbills. Superbills were supposed to be the way for clients to see their therapists of choice and get out-of-network care, but the reality is that it can sometimes be messy and complicated. Thankfully, there are companies out there who are putting in the work to ensure that therapists get paid their FULL rates and clients get reimbursed. In this episode, I talk with Christine Li, founder and CEO of Mentaya, about making out-of-network care actually affordable and doable. If you are a therapist or a client who wants to do out-of-network care without worrying about the issues around insurance coverage and payments, then this episode is for you. Top 3 reasons to listen to the entire episode: Understand what out-of-network benefits are actually available and how they can be used for therapy. Identify ways to improve accessibility for care and connect with clients. Learn how superbills can be used to ensure that therapists are paid and clients can afford therapy. Therapists can utilize out-of-network insurance benefits to help both themselves and their clients. By understanding the reimbursement process and creating user-friendly websites, therapists can attract more clients, get paid their full fees, and make mental health care more accessible. More about Christine: Christine is the founder and CEO of Mentaya – a company that helps private practice therapists collect their full cash rate by taking advantage of out-of-network (OON) benefits. Mentaya instantly calculates clients’ benefits and automatically files OON claims to help your clients get reimbursed (70% on average!). Christine is a strong advocate for mental health and left her job as a Google Product Manager to start Mentaya. Try out Mentaya FOR FREE – therapists get 30 days free of our benefits checker! Use Promo code: PATRICK Go to https://www.mentaya.com to check out this offer. ------------------------------------------------------- 🎙️ Listen to more episodes of the All Things Private Practice Podcast here: www.allthingspractice.com/all-things-private-practice-podcast 🎙️Spotify: atppod.com/spotify 🎙️Apple Podcasts: atppod.com/apple 🎙️Google Podcasts: atppod.com/google 🗨️ Join the All Things Private Practice FB Community:  www.facebook.com/groups/privatepracticebuilding ---------------------------- Mentioned in this episode: A Thanks to Our Sponsor, The Receptionist for iPad! I would also like to thank The Receptionist for iPad for sponsoring this episode. As you prepare for the new year as a private practice owner, one area of your business where you might be able to level up your client experience is from the moment that they enter your office and check in with you. For many private practices, the client check-in process can be a bit awkward and confusing. Clients often enter into an empty waiting room. And chances are you're wrapping up a session with someone else, so there's no way of knowing when they arrive. With a visitor management system like The Receptionist for iPad, you can provide clients with a discreet and secure way to check in for their appointment while instantly being notified of their arrival. What's more, The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option. Visit the website for The Receptionist for iPad here!