Business Services - Episode 1: Introduction to the Go-to-Market Trends and Mandates

Business services is facing growing pressure to evolve. Acceleration of technology and digital platforms, new competitors, and new offerings, acquisitions and revenue models are causing an identity crisis. In this podcast episode, hear from Mike Burnett and Dave Eddleman, principals at the Alexander Group, on what the new Business Services practice can provide for your company, as well as the top five mandates that your organization should follow. Update customer segmentation and realign revenue motions by use case Prioritize recurring revenue models via strong retention and expansion sales motions Optimize mix of Account Managers, overlay specialists and client delivery resources Accelerate the development and deployment of your digital revenue organization Realign quota and sales compensation to better reflect a changing and more competitive sales talent pool Visit the Business Services practice or contact Alexander Group to learn more.