AI Today Podcast #026: Cognilytica Tested Voice Assistants, And You Might Be Surprised by the Results

Chatbots, er... maybe we really mean Conversational Interfaces... are becoming more and more ubiquitous and part of our every day business and consumer lives. There's a wide variety of both text- and voice-based conversational interfaces and devices. But the ones we're most familiar with are the voice-based ones that sit on our countertops and office desks. Just how good are the voice assistants? Perhaps more tellingly, these are really just voice conversational interfaces to the machine learning capabilities of Google, Amazon, Microsoft, and others, so really, how good are those capabilities? We put a few of the voice assistants to the test and you might be surprised at the results. We explore in this podcast just how sophisticated these new and ever-present class of AI-enabled voice assistants are, and we answer the question whether the term "chatbot" is even the right one.