010: Mini-Sode: Gabriela Chamorro, American Express

Agile Marketing

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Gabriela Chamorro, Director of E2E Customer Experience at American Express, has launched several full-stack scrums during her 9-year tenure. In this minisode, she shares three key requirements for making Agile work at any organization. Plus, Gabriela sheds light on the leadership skills needed to manage change and iterate on Agile processes.

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