S2: Episode 18: Dealing with Customer Complaints

Achieve with Me - Un podcast de Rachel Gilfrin

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Achieve with Me is back! Welcome back to Season 2. Achieve with Me is aimed towards ambitious women who are keen to get ahead at work and want the confidence to achieve that next promotion! That dreaded topic!  We've all been in a situation before where a customer complains and we are so caught off guard we don't know how best to deal with it. I'll share some crazy statistics around complaints at work, and share some key tips on how to resolve it with a great outcome for all parties. I hope you enjoy the episode! Check out the blog version of this episode to keep track of the tips, and make sure you subscribe to my newsletter while you're there! Follow me on Instagram & keep in touch about what you'd like more episodes on!

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