Business metrics - with Colin Harmon, 3fe

In the next two episodes we’re exploring the critical business metrics and KPIs successful coffee and hospitality operators use to achieve outstanding results.First up we speak with Colin Harmon, Founder and CEO of 3fe - an iconic chain of specialty coffee shops and roastery based in Dublin. In this conversation, Colin discusses the importance of taking a long-term view to achieve your goals and shares the metrics he tracks to maximise business performance. For more on how to build a coffee shop business you can buy "What I Know about Running Coffee Shops" by Colin Harmon here.Credits music: "Send Me" by Bobbie Harvey in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear